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South Grove

South Grove Eye Care Patient Portal

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Scot Chelf profile picture
Scot Chelf
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I couldn't be happier with my experience! I received a very thorough eye exam; such a professional staff who obviously love their jobs. Dr. Hoffman recommended two pairs of glasses - one for my job (overnight in front of a computer) and another for normal wear. It was the perfect route to go! I am thrilled with my glasses and being able to see - with zero strain! Thank you so much Dr Hoffman and and staff.
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Omolade Babalola profile picture
Omolade Babalola
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Nothing but smooth and great experience 👌. Very calm atmosphere
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Paul Vonderwell profile picture
Paul Vonderwell
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Great people who treat you you very well. Highly recommend!
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Jeffrey Jones profile picture
Jeffrey Jones
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I've been going here for years...and was always happy. I'm not exactly sure what's happened, but for the last two visits they just couldn't get my prescription right. I'd order computer glasses and they would arrive with a long distance focal point. Next, I'd order driving glasses and they would arrive with the focal point a few feet away. There were other issues too. I was always professional...but frustrated with how things had been going. I requested a follow up visit at their different office and before my scheduled appointment...they sent me a "you're no longer a patient" letter that said "we can't seem to please you". I was shocked. They didn't even want to see the glasses that were wrong...their policy is to tell you "just wear them for awhile and see if you get used to them". I told them that was insulting and wearing them wouldn't change the fact that they were not made correctly. I found another provider in Greenwood and everything went great. I had my wrong glasses with me and the doctor asked to see them. She walked away with them and returned after testing them saying "these glasses are not correct...you wouldn't be able to see with these".
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Jeffrey Galbraith profile picture
Jeffrey Galbraith
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The doctors are great and the staff is amazing! Everyone is so friendly and they will go the extra mile to help you. We have been going for years and will continue. The same can be said for the Trafalgar branch too.
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Jackie Gonzalez profile picture
Jackie Gonzalez
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Visiting from out of state and my daughters glasses frames broke. She had to have specific frames for babies so finding them was impossible. They were very helpful with trying to get frames for us. They even helped us with a temporary fix at no charge.
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Dana Riley profile picture
Dana Riley
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I was referred to them for follow up care. They called 3 months before my appointment and I told them that contrary to their belief I do not have Medicare and I gave them my insurance information. When I get to the appointment I am told that they don’t take my insurance and I would have to pay the retail rate for the exam. Can you say bait and switch
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